Customer Portal Empower Your Customers, Reduce Your Workload
Provide your customers with real-time access to account information, orders, invoices and support through a secure ERP-integrated portal.
- Self-service access for orders, invoices and support
- Real-time account, billing and delivery visibility
- Reduce support calls with automation
- Secure, mobile-friendly and ERP-integrated
Give your customers control, transparency and instant updates all in one portal.
What Customers Can Do
Empower customers with self-service tools and real-time access.
View & Download Invoices
Customers can access, download and manage invoices anytime.
Order Tracking
Track orders, shipments and delivery status in real-time.
Support Requests
Raise and manage service requests directly through the portal.
Account Management
Update profile, billing details and account information easily.
Knowledge Base Access
Browse FAQs and help resources for quick issue resolution.
Real-Time Updates
Get instant notifications for orders, invoices and service updates.
ERP Integrations
Works with leading ERP systems and custom environments.
Dynamics 365 / D365BC
Seamless integration with Microsoft ERP ecosystem.
SAP
Enterprise-grade SAP ERP integration.
Oracle
API-based integration with Oracle systems.
Zoho & Custom ERP
Works with any ERP through secure API connections.
Why Choose Customer Portal
Designed to enhance customer satisfaction and reduce support workload.
ERP-Agnostic Architecture
Works with Dynamics 365, SAP, Oracle, Zoho and any custom ERP.
Improve Customer Experience
Provide transparency and instant access to important information.
Real-Time Visibility
Customers get live updates on orders, invoices and support.
Reduce Support Workload
Enable self-service to minimize manual queries and calls.
Secure & Compliant
Ensure data privacy with secure authentication and access control.
Mobile-Friendly Experience
Access portal anytime from web or mobile devices.
How It Works
Simple workflow for seamless customer access and support.
Customer registration and secure login
ERP integration fetches real-time data
Customers access orders, invoices and account details
Automated notifications for updates and alerts
Support team monitors requests and dashboards
Customer registration and secure login
ERP integration fetches real-time data
Customers access orders, invoices and account details
Automated notifications for updates and alerts
Support team monitors requests and dashboards
Engagement Models
Flexible options tailored to your business needs.
Subscription
Access the portal with continuous updates and low upfront cost.
Implementation & Support
Full setup, ERP integration and onboarding assistance.
Customization
Tailor portal features for different customer segments.
Ready to empower your customers with a connected portal?
Provide instant access, reduce queries and enhance customer satisfaction with the Customer Portal.
Frequently Asked Questions
APAC
Prudence Technology Ltd.
104, 1st Floor, SSR Corporate Park, 13/6, Mathura Road, Sector-27B, Faridabad-121003, Haryana
Europe
Prudence Technology Ltd.
#20, Rosecroft Walk, Pinner Middlesex, HA5 1LL, UK