How the retail experience of ERP partners can make or break your ERP

1. Inadequate understanding of retail business processes: ERP partners with no retail experience may not fully understand the unique business processes and challenges of a retail organization. This can lead to a lack of knowledge and understanding of key retail processes, such as inventory management, supply chain management, and point-of-sale (POS) systems. As a result, the ERP partner may not be able to provide appropriate guidance or recommendations, leading to an inadequate implementation.

2. Inability to customize the system: Retail businesses often require a high level of customization to meet their specific needs. An ERP partner with limited retail experience may not be able to customize the ERP system to the extent required by the retail business. This can lead to a lack of system flexibility and may result in the business having to adapt its processes to fit the system, rather than the other way around.

3. Poor integration with existing systems: Retail businesses often have a variety of systems in place, such as e-commerce platforms, and POS systems. An inexperienced ERP partner may not be able to integrate the ERP system with these existing systems, resulting in a lack of visibility and data accuracy across the organization.